The extensive training Jackson received through Apex Pest Control helped him develop the skillset to handle a diverse range of insect and rodent outbreaks in specialized facilities such as medical and food manufacturing establishments. The services he provides range from one-time treatments to ongoing weekly, monthly or quarterly treatments. Many times I receive only limited information while trying to determine the pest problem. I need to ask the right questions and perform my due diligence to determine what is plaguing a facility or residence, Jackson explained. I have always had an investigative nature, which is why this job is a good fit for me. In addition to the state licensure, Jackson must pursue continuing education credits to keep current and renew that license. This includes in-house training on insect identification, treatment techniques and protocols, safety, industry standards and product usage. He is also well versed in the rules and regulations in the food distribution and manufacturing industries as set by the American Institution of Baking International, the Safe Quality Food Institute and the British Retail Consortium. Jackson is certified as well in food processing sanitation and hygiene. Jackson said most people dont realize how important pest control is in keeping the nations food supply free from contamination and infestation. Rodents do untold damage, he relayed, and without pest management specialists, half of our food might be destroyed. Also, termites alone cost Americans about $1.5 billion each year in damage repair and control more than the combined cost of all natural disasters, Jackson pointed out. Being licensed in the pest problems that plague this area, I am able to determine the best way to help. This may include cultural or habitat modification, improving sanitation, employing mechanical or physical controls and products that pose the least possible hazard to the environment, he said. We must always minimize risks to people and property, so careful monitoring of the situation is required, as well as following pre-established guidelines and treatment thresholds. What it takes to succeed To excel in the position, Jackson said one must be knowledgeable in insect and rodent identification and know the most efficient and effective ways to eradicate or suppress the problem. You must also be able to work independently, be organized and have strong time management skills. Above all, you need to be a good listener and be able to put the client at ease. Often, they are distressed due to the pest problem in their home or work environment. You must be able to communicate clearly so the client understands what to expect during the pest management process, Jackson said. The job is definitely not suited for many people, he added. You must be thick-skinned as you sometimes encounter less-than-ideal conditions, but it is your job to remedy the situation. Jackson handles a wide variety of commercial, industrial and residential accounts. What Jackson likes best about his work is the ability to work independently throughout the day. What gives him the greatest career satisfaction, though, is getting to help people every day eliminate the cause of their pest problem. For those interested in a career in pest management, Jackson suggested learning about the biology of insects and rodents.
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